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asimhg
Posted: Monday, February 16, 2009 4:47:38 PM
Rank: customer
Groups: Member

Joined: 2/8/2009
Posts: 3
Points: 9
Location: Canada
Hi there,

I am running SharePoint on a Windows Server 2008 virtual machine. I have installed the Visendo SMTP Extender and the service is running.

Could you please explain step by step how to configure Outlook 2007 so that I can send and receive emails to/from SharePoint.

My machine name is moss2007 and the domain is sharepoint.com

I am using moss2007.sharepoint.com as POP3 and SMTP server in Outlook, but it says it cannot connect to these servers.

Thanks a lot for your help.


Regards,
Asim
asimhg
Posted: Monday, February 16, 2009 7:39:00 PM
Rank: customer
Groups: Member

Joined: 2/8/2009
Posts: 3
Points: 9
Location: Canada
Now the issue is that incoming mail keeps sitting in the mailroot/queue foder and is not automaticlly moved to the mailroot/drop/<user> folder so that it can show up in the Outlook client user inbox.

How can this be fixed ?
Thor
Posted: Sunday, March 15, 2009 6:28:20 PM
Rank: customer
Groups: Member

Joined: 3/15/2009
Posts: 2
Points: 6
hello!

i have a problem, maybe you can help me:
- sending mails -> working (SMTP config is ok)
- the pop3 extender process is running, mails dropped correct
- cant' receive mails (outlook)

Code:
2009-03-15 18:10:59 
Email Store folder C:\inetpub\mailroot\Drop : OK
2009-03-15 18:10:59 
Loading acount 123_THOR_at mailbox C:\inetpub\mailroot\Drop\123_THOR_at: OK
2009-03-15 18:10:59 
Loading acount 456_THOR_at mailbox C:\inetpub\mailroot\Drop\465_THOR_at: OK
2009-03-15 18:10:59  Init config & Filters Done
2009-03-15 18:11:00  GetDNS   -
2009-03-15 18:11:00  mcs domains 
2009-03-15 18:11:00  Detecting hosts  THOR
2009-03-15 18:11:00  Start SMTP Extender Gateway >10.0.0.30 on 110
2009-03-15 18:11:00  Threads init Done
2009-03-15 18:11:00 ADMIN 200 THOR - 12 ver__x64_on_Service_Pack_1_(Build_6001) START
2009-03-15 18:11:00  SMTP queue monitoring started on path C:\inetpub\mailroot\Drop
2009-03-15 18:11:00  Pop3MonitorThread Started
2009-03-15 18:11:02  Pop3Socket Client socket create failed 11001 :Der angegebene Host ist unbekannt.
2009-03-15 18:14:24   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\7cda0a3801c9a5910000000f.eml
2009-03-15 18:14:24  Found mail for 123_THOR_at : C:\inetpub\mailroot\Drop\7cda0a3801c9a5910000000f.eml


this error is the problem i think: 2009-03-15 18:11:02 Pop3Socket Client socket create failed 11001 :Der angegebene Host ist unbekannt.

Code:
<VISENDO>
  <POP3>
    <Outbound UseOutboundPop3="true" StoreFolder="C:\inetpub\mailroot\drop" ServerPort="110" ServerIP=">10.0.0.30"/>
  </POP3>
  <accounts>
    <mailbox datadir="C:\inetpub\mailroot\drop\123_THOR_at" destination="123@THOR.at" password="aaa"/>
    <mailbox datadir="C:\inetpub\mailroot\drop\456_THOR_at" destination="456@THOR.at" password="bbb"/>
  </accounts>
</VISENDO>


THOR is the hostname of the server, ip 10.0.0.30 (server is only for internal mailing be used)
123@THOR.at and 345@THOR.at the addresses

outlook: username: 123@THOR.at, pwd: aaa

did i forget something? Thanks!
westerdaled
Posted: Monday, March 16, 2009 4:01:29 PM
Rank: customer
Groups: Member

Joined: 3/12/2009
Posts: 2
Points: 6
Location: Nottingham
Thanks very much for this information. I have now moved the renamed config file to "C:\ProgramData\ppedv\visendosmtpextender". next Added a user and an appropriate mailbox root sub directory.

I have started the service and the status shows everything is ok. The steps I have used to configure my email settings are as follows

1) Used an existing local account (mossfarmacc) to configure Outlook email account settings. Note if you are not using a domain (like me) then one simple option is to reference email account as myuser@local_machine_name (without .com or whatever). .

2) Configured outlook with this account (whilst logged in as administrator) setting SMTP and POP3 servers to the ip address of the win2008 server
3) checked the relay settings in the SMTP Virtual Server in IIS 6 Manager so that server is not excluded, then restarted IIS. And ensure SMTP has been started via IIS 6 Administration.
4) setup test email which shows SMTP & POP3 settings are ok.

results: test email appears in "C:\inetpub\mailroot\drop\myuser".... until the send & receive opperation in Outlook for this account removes it so it is visible in the inbox for this user...so everythink is ok





admin
Posted: Thursday, March 26, 2009 4:00:48 PM
Rank: Administration
Groups: Administration

Joined: 1/29/2008
Posts: 37
Points: -159
hi,

it is possible that you send the above log file to support@ppedv.de , that we can deeply look to what's happend
seems that is an error on creating the connection between the outlook and the smtpextender

regards
visendo support team
JeremiasM[ppedv]
Posted: Tuesday, April 07, 2009 4:41:24 PM
Rank: Administration
Groups: Administration , Member, ppedv

Joined: 10/14/2004
Posts: 75
Points: -241
20.10.2008 - service fix: importing old .keywordlists + correct saving

13.11.2008 - about: fixed number of updates, was 1 too low

11.11.2008 - visendo ox plugin crash on vista x64 on outlook close- fix
- server sync fix - network unblocking set flag

17.11.2008 - mcs sync: security check, that only primary mcs ip can update or delete members
- fixed crash in InitHeaderWordFilter: using same PatternSearch like in InboundWordFilter now.

21.11.2008 - regexpfilter: fixed crash on patternfilter cruntime
24.11.2008 - service: fixed "Primary Cluster Server Connection Alert" E-Mail notification

2.12.2008 - fix error reporting on receiving smtp data
- delete 0kb received emails
- reporting issues on outbound
- subject check on xml tags removed
- black listing member check if not in the domain list

18.12.2008 - VisendoInternIPList inbound filtering for qualified domain emails
- db subject rewriting for ' (apostrophe)
- fixed problem parsing multiline TO-Field when there were spaces at beginning of the line
- fixed crash on parsing updates.txt, when the requested update number was not existing

14.01.2008 - fix regexp html decoding crash
console x64 different chrashes, disable selection of access db
learning list loading
unicode learing
plugins and console use CAtlArray instead of cdxarray for simple arrays

add reporting to db, for connection filtering
fix not delivery case when no destination address found

27.02.2009
subfolders for users
multithreading split for resend and multithreading support (use multithreading for resend and when no
filter enabled)
mailbox path usage for file store
archiving .mail , .resend , .mail (for spam, and bad emails)
console - language class update
dcc- filter plugin created


20.03.2009 - setting to disable reports completely
- dont scan .resend again
- dont add .resend again to reports

23.03.2009 - console + service: setting: InvalidContentType is spam

01.04.2009 - disabled learning filter

07.04.2009 - version 2.1.9.5101 online ---
aimar31
Posted: Monday, September 21, 2009 7:31:23 AM
Rank: customer
Groups: Member

Joined: 8/7/2009
Posts: 4
Points: 12
I am running VHD server 2008 Enterprise.Using MS Outlook 2007.Can send e-mail but not receiving even it's showing in mailroot/drop folder.
aimar31
Posted: Monday, September 21, 2009 12:29:54 PM
Rank: customer
Groups: Member

Joined: 8/7/2009
Posts: 4
Points: 12
Hi support team!



I have problem.



I am running VHD server 2008 Enterprise.Using MS Outlook express Can send e-mail but not receiving even it's showing in mailroot/drop folder.



My log:

2009-09-21 17:35:46 ADMIN 200 aimar31.com SERVER-POP3 12 x86 STOP

2009-09-21 17:35:46 Threads release

2009-09-21 17:35:59

Email Store folder C:\inetpub\mailroot\drop : OK

2009-09-21 17:35:59

Loading acount administrator_aimar31_com mailbox C:\inetpub\mailroot\drop\administrator_aimar31_com: OK

2009-09-21 17:35:59

Loading acount sarayut_aimar31_com mailbox C:\inetpub\mailroot\drop\sarayut_aimar31_com: OK

2009-09-21 17:36:00 Init config & Filters Done

2009-09-21 17:36:01 GetDNS aimar31.com - aimar31.com

2009-09-21 17:36:01 mcs domains

2009-09-21 17:36:01 Detecting hosts aimar31.com SERVER-POP3

2009-09-21 17:36:01 Start SMTP Extender Gateway 10.0.0.40 on 110

2009-09-21 17:36:01 Threads init Done

2009-09-21 17:36:01 ADMIN 200 SERVER-POP3 aimar31.com 12 ver__x86_on_Service_Pack_2_(Build_6002) START

2009-09-21 17:36:01 starting POP3 gateway on 10.0.0.40:110, domain aimar31.com

2009-09-21 17:36:01 POP3 gateway Accept 100 clients simultaneous.

2009-09-21 17:36:01 SMTP queue monitoring started on path C:\inetpub\mailroot\drop

2009-09-21 17:36:01 Pop3MonitorThread Started

2009-09-21 17:49:45



[228] POP3 Accept connection (0) from 10.0.0.25 on port 3574 type [0].: OK

2009-09-21 17:49:45 [428] data thread started on ( Inbound :0)

2009-09-21 17:49:45 [428] USER administrator@aimar31.com

2009-09-21 17:49:45 [428] PASS abc123!

2009-09-21 17:49:45 [2C02B34B00007BEE000048A5000065C0] Get Mailboxinfo Started for session on C:\inetpub\mailroot\drop\administrator_aimar31_com

2009-09-21 17:49:45 [428] STAT

2009-09-21 17:49:45 POP3 connection [428] sending +OK 0 0


: OK

2009-09-21 17:49:45 [428] QUIT

2009-09-21 17:49:45 QUIT

2009-09-21 17:49:45 [428] clean socket data thread on (Inbound :0)

2009-09-21 17:49:45 SMPTSrv Close threads client:3160 data:2200

2009-09-21 17:49:45



[228] POP3 Accept connection (0) from 10.0.0.25 on port 3575 type [0].: OK

2009-09-21 17:49:45 [272] data thread started on ( Inbound :0)

2009-09-21 17:49:45 [272] USER sarayut@aimar31.com

2009-09-21 17:49:45 POP3 connection [272] sending +OK Password required for sarayut@aimar31.com


: OK

2009-09-21 17:49:45 [272] PASS abc123!

2009-09-21 17:49:45 [2C02B37A00007BEE000048A5000065C0] Get Mailboxinfo Started for session on C:\inetpub\mailroot\drop\sarayut_aimar31_com

2009-09-21 17:49:45 [272] STAT

2009-09-21 17:49:45 POP3 connection [272] sending +OK 0 0


: OK

2009-09-21 17:49:45 [272] QUIT

2009-09-21 17:49:45 QUIT

2009-09-21 17:49:45 [272] clean socket data thread on (Inbound :0)

2009-09-21 17:49:45 SMPTSrv Close threads client:2256 data:3024

2009-09-21 17:51:11



[228] POP3 Accept connection (0) from 10.0.0.25 on port 3577 type [0].: OK

2009-09-21 17:51:11 [268] data thread started on ( Inbound :0)

2009-09-21 17:51:11 [268] USER administrator@aimar31.com

2009-09-21 17:51:11 [268] PASS abc123!

2009-09-21 17:51:11 [2C0403EF00006D2C00006370000066D8] Get Mailboxinfo Started for session on C:\inetpub\mailroot\drop\administrator_aimar31_com

2009-09-21 17:51:11 [268] STAT

2009-09-21 17:51:11 POP3 connection [268] sending +OK 0 0


: OK

2009-09-21 17:51:11 [268] QUIT

2009-09-21 17:51:11 QUIT

2009-09-21 17:51:11 [268] clean socket data thread on (Inbound :0)

2009-09-21 17:51:11 SMPTSrv Close threads client:2096 data:3708

2009-09-21 17:51:11



[228] POP3 Accept connection (0) from 10.0.0.25 on port 3578 type [0].: OK

2009-09-21 17:51:11 [576] data thread started on ( Inbound :0)

2009-09-21 17:51:11 [576] USER sarayut@aimar31.com

2009-09-21 17:51:11 POP3 connection [576] sending +OK Password required for sarayut@aimar31.com


: OK

2009-09-21 17:51:11 [576] PASS abc123!

2009-09-21 17:51:11 [2C04043D00006D2C00006370000066D8] Get Mailboxinfo Started for session on C:\inetpub\mailroot\drop\sarayut_aimar31_com

2009-09-21 17:51:11 [576] STAT

2009-09-21 17:51:11 POP3 connection [576] sending +OK 0 0


: OK

2009-09-21 17:51:11 [576] QUIT

2009-09-21 17:51:11 QUIT

2009-09-21 17:51:11 [576] clean socket data thread on (Inbound :0)

2009-09-21 17:51:11 SMPTSrv Close threads client:3712 data:248



But! When I send mail. i see file in badmail



My visendosmtpextendo.config



<VISENDO>

<POP3>

<Outbound UseOutboundPop3="true" StoreFolder="C:\inetpub\mailroot\drop" ServerPort="110" ServerIP="10.0.0.40"/>

</POP3>

<accounts>

<mailbox datadir="C:\inetpub\mailroot\drop\administrator_aimar31_com" destination="administrator@aimar31.com" password="abc123!"/>

<mailbox datadir="C:\inetpub\mailroot\drop\sarayut_aimar31_com" destination="sarayut@aimar31.com" password="abc123!"/>

</accounts>

</VISENDO>



I see file in badmail

Can you help me?

THANK.

aimar31
Posted: Monday, September 21, 2009 12:31:00 PM
Rank: customer
Groups: Member

Joined: 8/7/2009
Posts: 4
Points: 12
Hi support team!



I have problem.



I am running VHD server 2008 Enterprise.Using MS Outlook express Can send e-mail but not receiving even it's showing in mailroot/drop folder.



My log:

2009-09-21 17:35:46 ADMIN 200 aimar31.com SERVER-POP3 12 x86 STOP

2009-09-21 17:35:46 Threads release

2009-09-21 17:35:59

Email Store folder C:\inetpub\mailroot\drop : OK

2009-09-21 17:35:59

Loading acount administrator_aimar31_com mailbox C:\inetpub\mailroot\drop\administrator_aimar31_com: OK

2009-09-21 17:35:59

Loading acount sarayut_aimar31_com mailbox C:\inetpub\mailroot\drop\sarayut_aimar31_com: OK

2009-09-21 17:36:00 Init config & Filters Done

2009-09-21 17:36:01 GetDNS aimar31.com - aimar31.com

2009-09-21 17:36:01 mcs domains

2009-09-21 17:36:01 Detecting hosts aimar31.com SERVER-POP3

2009-09-21 17:36:01 Start SMTP Extender Gateway 10.0.0.40 on 110

2009-09-21 17:36:01 Threads init Done

2009-09-21 17:36:01 ADMIN 200 SERVER-POP3 aimar31.com 12 ver__x86_on_Service_Pack_2_(Build_6002) START

2009-09-21 17:36:01 starting POP3 gateway on 10.0.0.40:110, domain aimar31.com

2009-09-21 17:36:01 POP3 gateway Accept 100 clients simultaneous.

2009-09-21 17:36:01 SMTP queue monitoring started on path C:\inetpub\mailroot\drop

2009-09-21 17:36:01 Pop3MonitorThread Started

2009-09-21 17:49:45



[228] POP3 Accept connection (0) from 10.0.0.25 on port 3574 type [0].: OK

2009-09-21 17:49:45 [428] data thread started on ( Inbound :0)

2009-09-21 17:49:45 [428] USER administrator@aimar31.com

2009-09-21 17:49:45 [428] PASS abc123!

2009-09-21 17:49:45 [2C02B34B00007BEE000048A5000065C0] Get Mailboxinfo Started for session on C:\inetpub\mailroot\drop\administrator_aimar31_com

2009-09-21 17:49:45 [428] STAT

2009-09-21 17:49:45 POP3 connection [428] sending +OK 0 0


: OK

2009-09-21 17:49:45 [428] QUIT

2009-09-21 17:49:45 QUIT

2009-09-21 17:49:45 [428] clean socket data thread on (Inbound :0)

2009-09-21 17:49:45 SMPTSrv Close threads client:3160 data:2200

2009-09-21 17:49:45



[228] POP3 Accept connection (0) from 10.0.0.25 on port 3575 type [0].: OK

2009-09-21 17:49:45 [272] data thread started on ( Inbound :0)

2009-09-21 17:49:45 [272] USER sarayut@aimar31.com

2009-09-21 17:49:45 POP3 connection [272] sending +OK Password required for sarayut@aimar31.com


: OK

2009-09-21 17:49:45 [272] PASS abc123!

2009-09-21 17:49:45 [2C02B37A00007BEE000048A5000065C0] Get Mailboxinfo Started for session on C:\inetpub\mailroot\drop\sarayut_aimar31_com

2009-09-21 17:49:45 [272] STAT

2009-09-21 17:49:45 POP3 connection [272] sending +OK 0 0


: OK

2009-09-21 17:49:45 [272] QUIT

2009-09-21 17:49:45 QUIT

2009-09-21 17:49:45 [272] clean socket data thread on (Inbound :0)

2009-09-21 17:49:45 SMPTSrv Close threads client:2256 data:3024

2009-09-21 17:51:11



[228] POP3 Accept connection (0) from 10.0.0.25 on port 3577 type [0].: OK

2009-09-21 17:51:11 [268] data thread started on ( Inbound :0)

2009-09-21 17:51:11 [268] USER administrator@aimar31.com

2009-09-21 17:51:11 [268] PASS abc123!

2009-09-21 17:51:11 [2C0403EF00006D2C00006370000066D8] Get Mailboxinfo Started for session on C:\inetpub\mailroot\drop\administrator_aimar31_com

2009-09-21 17:51:11 [268] STAT

2009-09-21 17:51:11 POP3 connection [268] sending +OK 0 0


: OK

2009-09-21 17:51:11 [268] QUIT

2009-09-21 17:51:11 QUIT

2009-09-21 17:51:11 [268] clean socket data thread on (Inbound :0)

2009-09-21 17:51:11 SMPTSrv Close threads client:2096 data:3708

2009-09-21 17:51:11



[228] POP3 Accept connection (0) from 10.0.0.25 on port 3578 type [0].: OK

2009-09-21 17:51:11 [576] data thread started on ( Inbound :0)

2009-09-21 17:51:11 [576] USER sarayut@aimar31.com

2009-09-21 17:51:11 POP3 connection [576] sending +OK Password required for sarayut@aimar31.com


: OK

2009-09-21 17:51:11 [576] PASS abc123!

2009-09-21 17:51:11 [2C04043D00006D2C00006370000066D8] Get Mailboxinfo Started for session on C:\inetpub\mailroot\drop\sarayut_aimar31_com

2009-09-21 17:51:11 [576] STAT

2009-09-21 17:51:11 POP3 connection [576] sending +OK 0 0


: OK

2009-09-21 17:51:11 [576] QUIT

2009-09-21 17:51:11 QUIT

2009-09-21 17:51:11 [576] clean socket data thread on (Inbound :0)

2009-09-21 17:51:11 SMPTSrv Close threads client:3712 data:248



But! When I send mail. i see file in badmail



My visendosmtpextendo.config



<VISENDO>

<POP3>

<Outbound UseOutboundPop3="true" StoreFolder="C:\inetpub\mailroot\drop" ServerPort="110" ServerIP="10.0.0.40"/>

</POP3>

<accounts>

<mailbox datadir="C:\inetpub\mailroot\drop\administrator_aimar31_com" destination="administrator@aimar31.com" password="abc123!"/>

<mailbox datadir="C:\inetpub\mailroot\drop\sarayut_aimar31_com" destination="sarayut@aimar31.com" password="abc123!"/>

</accounts>

</VISENDO>



I see file in badmail

Can you help me?

THANK.

admin
Posted: Wednesday, December 02, 2009 11:16:28 AM
Rank: Administration
Groups: Administration

Joined: 1/29/2008
Posts: 37
Points: -159
Hi,

you need to enable the "allow anonymous sender email address" in the sender settings - Mail2fax configuration Tab

then will work, without filtering the domains out.

regards,
visendo support team
simocks
Posted: Friday, December 04, 2009 5:38:43 PM
Rank: customer
Groups: Member

Joined: 11/26/2009
Posts: 2
Points: 6
Location: US-NYC
Hi

I'm running a sharepoint development environment Windows Server 2008 R2. I configured the SMTP server, installed visendo smtp extender and configured the xml file. Test emails are being relayed by the SMTP server to the drop folder. The Visendo SMTP Extender identifies the file and deliveries it to the correct destination directory. Using telnet I'm able to connect to the default incoming port and see the awaiting messages. So everything seems to be working.

Next I'm trying to configure Outlook to view the messages. Unfortunately when I "Test Account Settings" I receive an error stating that it is unable to connect to the incoming pop3 server. The visendopop3service log file does contain entries like this:

Code:
2009-12-04 11:33:44   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\8bb0444c01ca74ff0000002d.eml
2009-12-04 11:33:44  CMessage Open mail file C:\inetpub\mailroot\Drop\8bb0444c01ca74ff0000002d.eml  failed 32 :The process cannot access the file because it is being used by another process.:


Any thoughts would be most appreciated.

Thx
Scott
simocks
Posted: Friday, December 11, 2009 3:35:36 PM
Rank: customer
Groups: Member

Joined: 11/26/2009
Posts: 2
Points: 6
Location: US-NYC
Hi

I restarted the machine and attached the information from the log below.

Code:

#Software: ppedv VisendoPopConnectService
#Version:  x64
#Windows Version:  (Build 7600)
#Date: 2009-12-11 08:38:38
#Fields: Date Time sendreceive status pop account bytes from to
#Date: 2009-12-11 08:38:38

Email Store folder C:\inetpub\mailroot\Drop : OK
2009-12-11 08:38:39 
Loading acount sharepoint_simocks-d830w08 mailbox C:\inetpub\mailroot\Drop\sharepoint_simocks-d830w08: OK
2009-12-11 08:38:39  Init config & Filters Done
2009-12-11 08:38:40  GetDNS   -
2009-12-11 08:38:40  mcs domains  xx.xxx.net
2009-12-11 08:38:40  Detecting hosts xx.xxx.net SIMOCKS-D830W08
2009-12-11 08:38:40  Start SMTP Extender Gateway 127.0.0.1 on 110
2009-12-11 08:38:40  Threads init Done
2009-12-11 08:38:40 ADMIN 200 SIMOCKS-D830W08 xx.xxx.net 12 ver__x64_on__(Build_7600) START
2009-12-11 08:38:40  starting POP3 gateway on 127.0.0.1:110, domain xx.xxx.net
2009-12-11 08:38:40  POP3 gateway Accept 100 clients simultaneous.
2009-12-11 08:38:47  New Updates available
2009-12-11 08:38:51  Visendo pop3server Updater download complete.
2009-12-11 08:38:51  Update completed


Next I opened up Outlook and went to configure the setup to receive mail. When testing the account settings I received the following error:

Quote:
Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).


I've also tried connecting to the "Imcomming Mail server" using the following:
# simocks-d830xp (machinename) --> returned response shown above quickly
# 127.0.0.1--> returned response shown above after taking some time
# localhost --> returned response shown above quickly

Below is the entry entered into the log file

Code:
2009-12-11 09:08:33   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\6c5a405601ca7a6b00000001.eml
2009-12-11 09:08:33  CMessage Open mail file C:\inetpub\mailroot\Drop\6c5a405601ca7a6b00000001.eml  failed 32 :The process cannot access the file because it is being used by another process.:
2009-12-11 09:08:40  Process Folder Started C:\inetpub\mailroot\Drop 11.12.2009 09:08:40
2009-12-11 09:08:40   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\6c5a405601ca7a6b00000001.eml
2009-12-11 09:08:40  Found mail for sharepoint_simocks-d830w08 : C:\inetpub\mailroot\Drop\6c5a405601ca7a6b00000001.eml


From what i can tell the SMTPExtender is delivering the message to the appropriate destination folder. However my email client is still unable to connect to the server.


Just a few other things to note:

# Windows Firewall is turned off (including Domain, Private and Public profiles)
# There is no Anti-Virus software installed on the machine
# Event Viewer does not show any related


Below is a copy of the entire log from today

Code:

#Software: ppedv VisendoPopConnectService
#Version:  x64
#Windows Version:  (Build 7600)
#Date: 2009-12-11 08:38:38
#Fields: Date Time sendreceive status pop account bytes from to
#Date: 2009-12-11 08:38:38

Email Store folder C:\inetpub\mailroot\Drop : OK
2009-12-11 08:38:39 
Loading acount sharepoint_simocks-d830w08 mailbox C:\inetpub\mailroot\Drop\sharepoint_simocks-d830w08: OK
2009-12-11 08:38:39  Init config & Filters Done
2009-12-11 08:38:40  GetDNS   -
2009-12-11 08:38:40  mcs domains  xx.xxx.net
2009-12-11 08:38:40  Detecting hosts xx.xxx.net SIMOCKS-D830W08
2009-12-11 08:38:40  Start SMTP Extender Gateway 127.0.0.1 on 110
2009-12-11 08:38:40  Threads init Done
2009-12-11 08:38:40 ADMIN 200 SIMOCKS-D830W08 xx.xxx.net 12 ver__x64_on__(Build_7600) START
2009-12-11 08:38:40  starting POP3 gateway on 127.0.0.1:110, domain xx.xxx.net
2009-12-11 08:38:40  POP3 gateway Accept 100 clients simultaneous.
2009-12-11 08:38:47  New Updates available
2009-12-11 08:38:51  Visendo pop3server Updater download complete.
2009-12-11 08:38:51  Update completed
2009-12-11 09:08:33   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\6c5a405601ca7a6b00000001.eml
2009-12-11 09:08:33  CMessage Open mail file C:\inetpub\mailroot\Drop\6c5a405601ca7a6b00000001.eml  failed 32 :The process cannot access the file because it is being used by another process.:
2009-12-11 09:08:40  Process Folder Started C:\inetpub\mailroot\Drop 11.12.2009 09:08:40
2009-12-11 09:08:40   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\6c5a405601ca7a6b00000001.eml
2009-12-11 09:08:40  Found mail for sharepoint_simocks-d830w08 : C:\inetpub\mailroot\Drop\6c5a405601ca7a6b00000001.eml
2009-12-11 09:17:19   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\a5ddd0f701ca7a6c00000002.eml
2009-12-11 09:17:19  CMessage Open mail file C:\inetpub\mailroot\Drop\a5ddd0f701ca7a6c00000002.eml  failed 32 :The process cannot access the file because it is being used by another process.:
2009-12-11 09:17:40  Process Folder Started C:\inetpub\mailroot\Drop 11.12.2009 09:17:40
2009-12-11 09:17:40   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\a5ddd0f701ca7a6c00000002.eml
2009-12-11 09:17:40  Found mail for sharepoint_simocks-d830w08 : C:\inetpub\mailroot\Drop\a5ddd0f701ca7a6c00000002.eml
2009-12-11 09:28:25 

[2888] POP3 Accept connection (0) from 127.0.0.1 on port 1541 type [0].: OK
2009-12-11 09:28:25  [848] data thread started on ( Inbound :0)
2009-12-11 09:28:25  [848] CAPA
2009-12-11 09:29:40  [848] clean socket data thread on  (Inbound :0)
2009-12-11 09:29:40  SMPTSrv Close threads client:5976 data:2828
2009-12-11 09:29:40   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\5fb28cd501ca7a6e00000003.eml
2009-12-11 09:29:40  CMessage Open mail file C:\inetpub\mailroot\Drop\5fb28cd501ca7a6e00000003.eml  failed 32 :The process cannot access the file because it is being used by another process.:
2009-12-11 09:29:40  Process Folder Started C:\inetpub\mailroot\Drop 11.12.2009 09:29:40
2009-12-11 09:29:40   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\5fb28cd501ca7a6e00000003.eml
2009-12-11 09:29:40  Found mail for sharepoint_simocks-d830w08 : C:\inetpub\mailroot\Drop\5fb28cd501ca7a6e00000003.eml
2009-12-11 09:31:38 

[2888] POP3 Accept connection (0) from 127.0.0.1 on port 1559 type [0].: OK
2009-12-11 09:31:38  [352] data thread started on ( Inbound :0)
2009-12-11 09:31:38  [352] CAPA
2009-12-11 09:31:50  [352] clean socket data thread on  (Inbound :0)
2009-12-11 09:31:50  SMPTSrv Close threads client:2212 data:5800
2009-12-11 09:31:50   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\ad70337d01ca7a6e00000004.eml
2009-12-11 09:31:50  CMessage Open mail file C:\inetpub\mailroot\Drop\ad70337d01ca7a6e00000004.eml  failed 32 :The process cannot access the file because it is being used by another process.:
2009-12-11 09:32:00   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\b308a02601ca7a6e00000005.eml
2009-12-11 09:32:00  CMessage Open mail file C:\inetpub\mailroot\Drop\b308a02601ca7a6e00000005.eml  failed 32 :The process cannot access the file because it is being used by another process.:
2009-12-11 09:32:40  Process Folder Started C:\inetpub\mailroot\Drop 11.12.2009 09:32:40
2009-12-11 09:32:40   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\ad70337d01ca7a6e00000004.eml
2009-12-11 09:32:40  Found mail for sharepoint_simocks-d830w08 : C:\inetpub\mailroot\Drop\ad70337d01ca7a6e00000004.eml
2009-12-11 09:32:40   visendo pop3 svr C:\inetpub\mailroot\Drop ProcessFile C:\inetpub\mailroot\Drop\b308a02601ca7a6e00000005.eml
2009-12-11 09:32:40  Found mail for sharepoint_simocks-d830w08 : C:\inetpub\mailroot\Drop\b308a02601ca7a6e00000005.eml



On Dec 4th I submitted a request to the support team with all my log files but have not herd a response yet. Do you suggest I resubmit?
//neco
Posted: Friday, December 18, 2009 7:58:28 AM
Rank: customer
Groups: Member

Joined: 12/18/2009
Posts: 1
Points: 3
Location: nsk/russia
hi guys,
im defenitly having same problem. extender find mail, moved it to the correct folder,
but i cannt connect to host via 110 port. it is closed.

also im not using active directory


here's full log:

#Software: ppedv VisendoPopConnectService
#Version: x86
#Windows Version: Service Pack 2 (Build 6002)
#Date: 2009-12-18 00:07:31
#Fields: Date Time sendreceive status pop account bytes from to
#Date: 2009-12-18 00:07:31
Archiving Complete of 2 files (5.20 Kb) in 110 ms.
2009-12-18 00:42:00 New Updates available
2009-12-18 00:42:18 Visendo pop3server Updater download complete.
2009-12-18 00:42:18 Update completed
2009-12-18 01:41:01 New Updates available
2009-12-18 01:41:09 Visendo pop3server Updater download complete.
2009-12-18 01:41:09 Update completed
2009-12-18 02:40:00 New Updates available
2009-12-18 02:40:06 Visendo pop3server Updater download complete.
2009-12-18 02:40:06 Update completed
2009-12-18 03:39:00 New Updates available
2009-12-18 03:39:04 Visendo pop3server Updater download complete.
2009-12-18 03:39:04 Update completed
2009-12-18 04:38:01 New Updates available
2009-12-18 04:38:05 Visendo pop3server Updater download complete.
2009-12-18 04:38:05 Update completed
2009-12-18 05:37:00 New Updates available
2009-12-18 05:37:06 Visendo pop3server Updater download complete.
2009-12-18 05:37:06 Update completed
2009-12-18 06:36:00 New Updates available
2009-12-18 06:36:04 Visendo pop3server Updater download complete.
2009-12-18 06:36:04 Update completed
2009-12-18 07:35:00 New Updates available
2009-12-18 07:35:05 Visendo pop3server Updater download complete.
2009-12-18 07:35:05 Update completed
2009-12-18 08:34:00 New Updates available
2009-12-18 08:34:04 Visendo pop3server Updater download complete.
2009-12-18 08:34:04 Update completed
2009-12-18 09:33:01 New Updates available
2009-12-18 09:33:05 Visendo pop3server Updater download complete.
2009-12-18 09:33:05 Update completed
2009-12-18 10:32:00 New Updates available
2009-12-18 10:32:05 Visendo pop3server Updater download complete.
2009-12-18 10:32:05 Update completed
2009-12-18 11:31:00 New Updates available
2009-12-18 11:31:05 Visendo pop3server Updater download complete.
2009-12-18 11:31:05 Update completed
2009-12-18 12:30:01 New Updates available
2009-12-18 12:30:05 Visendo pop3server Updater download complete.
2009-12-18 12:30:05 Update completed
2009-12-18 12:37:10 visendo pop3 svr C:\inetpub\mailroot\drop ProcessFile C:\inetpub\mailroot\drop\867b4b1001ca7fac00000001.eml
2009-12-18 12:37:10 CMessage Open mail file C:\inetpub\mailroot\drop\867b4b1001ca7fac00000001.eml failed 32 :The process cannot access the file because it is being used by another process.:
2009-12-18 12:37:50 Process Folder Started C:\inetpub\mailroot\drop 18.12.2009 12:37:50
2009-12-18 12:37:50 visendo pop3 svr C:\inetpub\mailroot\drop ProcessFile C:\inetpub\mailroot\drop\867b4b1001ca7fac00000001.eml
2009-12-18 12:37:50 Found mail for you_dont_need_to_know : C:\inetpub\mailroot\drop\867b4b1001ca7fac00000001.eml
2009-12-18 12:44:50 ADMIN 200 - NECO 12 x86 STOP
2009-12-18 12:44:50 Threads release
2009-12-18 12:45:11
Email Store folder C:\inetpub\mailroot\drop : OK
2009-12-18 12:45:11
Loading acount you_dont_need_to_know mailbox C:\inetpub\mailroot\drop\you_dont_need_to_know: OK
2009-12-18 12:45:11
Loading acount you_dont_need_to_know mailbox C:\inetpub\mailroot\drop\you_dont_need_to_know: OK
2009-12-18 12:45:11 Init config & Filters Done
2009-12-18 12:45:12 GetDNS -
2009-12-18 12:45:12 mcs domains
2009-12-18 12:45:12 Detecting hosts NECO
2009-12-18 12:45:12 Start SMTP Extender Gateway mx.bl4a.com on 110
2009-12-18 12:45:12 Threads init Done
2009-12-18 12:45:12 ADMIN 200 NECO - 12 ver__x86_on_Service_Pack_2_(Build_6002) START
2009-12-18 12:45:12 SMTP queue monitoring started on path C:\inetpub\mailroot\drop
2009-12-18 12:45:12 Pop3MonitorThread Started
2009-12-18 12:45:12 starting POP3 gateway on :110, domain
2009-12-18 12:45:12 POP3 gateway Accept 100 clients simultaneous.
2009-12-18 12:45:13 New Updates available
2009-12-18 12:45:18 Visendo pop3server Updater download complete.
2009-12-18 12:45:18 Update completed
admin
Posted: Monday, January 18, 2010 12:00:43 PM
Rank: Administration
Groups: Administration

Joined: 1/29/2008
Posts: 37
Points: -159
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